First-time use: Rinse the knife through hot water and dry thoroughly.

After each use clean your knife with warn water and soap. Hot water alone will suffice if you prefer not to use soap.

Dry immediately using a soft cloth or kitchen towel to prevent rust marks.

We strongly recommend not using a dishwasher to clean Norvic knives, Dishwasher use will void warranty.

If your knife has a wooden handle we recommend regularly treating with linseed oil or beeswax to maintain colour and finish.

Always use a cutting board while using knives, We recommend Acacia due to its natural anti-microbial qualities. Hard surface cutting boards like glass, granite etc can damage and chip your blade voiding warranty.

Ensure you use the correct knife for the task. Be carful when working with foodstuffs that contain bones, like meat and chicken, or frozen products. We recommend using a suitable cleaver for heavy duty tasks.

Always store knives in a safe space away from children's reach.

Avoid leaving your knife in the sink, you have the risk of injury and damage by other utensils and exposure to water, causing rust.

Never store your knife in a drawer on top of other knives unless using a sheath, knife block, magnetic mount or specialised bag.

Regular Sharpening: Keeping your blade sharp makes cooking more enjoyable and safer, as blunt knives require more force to cut, increasing the likelihood of accident. For frequent cooks, once a month is ideal if your knife can no longer cut cleanly through paper, its time for a sharpen up. We recommend learning how to we a diamond sharpener and leather strop, but some roller sharpeners on the market are very effective and require less practice.

Honing: Use a honing steel or preferably leather strop maintain the blades alignment between sharpening's, this is very effective at maintaining performance and prolongs the time between full sharpening's.

Occasionally lightly oil your knife to prevent rust and maintain its longevity.

At Norvic Knives, we take immense pride in the performance,
craftsmanship, and materials of our knives, which is why we offer a lifetime
warranty. Our commitment to excellence ensures that all our knives come with a
lifetime guarantee against manufacturing defects, provided they are properly
cared for as per instructions.

• Wear and tear through normal use
• Damage caused by misuse or abuse of the product
• Commercial use
• Accidental damage
• Products with non-stick coatings
• Products with wooden parts
• Failure to adhere to Norvic care guidelines.

Norvic Knives reserves the right to deny warranty claims for products
purchased from unauthorized sellers, proof of purchase is always required. This
warranty does not cover defects resulting from normal wear and tear, misuse,
negligence, or any use of the product beyond its intended purpose or outside
our care guidelines. Our guarantee does not affect your statutory rights.

If your knife is found to be defective from manufacture warranty
purposes and qualifies for replacement under our warranty, Norvic Knives will
provide a replacement of the same item whenever possible. If the specific item
is no longer available or out of stock, we reserve the right to substitute it
with a comparable item of equal quality and value.

M B Site

Norwich Road

South Burlingham

Norwich

NR13 4EZ

We recommend using sign for postage to return goods.

You will be asked to provide your contact details and details regarding your warranty claim (which may include proof of purchase) and defect details.

This warranty does not affect your statutory rights and remedies.